Service Management

effective-communication-for-business-success

The Crucial Role of Effective Communication in Business Success

Agile, Communication, Confidence, Consistency, Leadership, Product Development, Project Management, Self Learning, Self Management, Self Organizing, Servant Leadership, Service Management, Team Building / By

In the dynamic landscape of today’s business world, communication plays a pivotal role in determining the success or failure of a company. Positive communication fosters a healthy work environment, leading to increased efficiency and productivity. Conversely, negative communication can have severe repercussions, costing businesses millions annually. Understanding the nuances of both types of communication is …

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Performing an Agile Health Check

Agile, Project Management, Self Management, Service Management / By

Agile methodologies have become increasingly popular in today’s dynamic and fast-paced business environment. To ensure the continued success and effectiveness of Agile practices within an organization, it is essential to conduct regular health checks. These health checks help assess the overall well-being of Agile teams, the organization’s Agile processes, and its alignment with client expectations. …

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launch-successful-product-tips

10 Tips to Launch Successful Product

Communication, Confidence, Consistency, E-Commerce, Self Learning, Self Organizing, Service Management / By

Today we all hear words like transformation, advancements, and recreation in business. Have you ever wondered what companies meant by saying such words? The answer is one key message which is ‘Bringing Business Transformation’. In this fast-moving world, the old yet conventional method of conducting business is fading away. The primary reason is the evolving …

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agile-sprint

Dialogue is the key to Agile Success

Agile, Communication, Confidence, Project Management, Self Management, Self Organizing, Service Management / By

A common problem faced by IT companies during adapting agility is that clients are not much up to date about Agile Project Management. Of course they are concerned with the output instead of process. Clients are focused to get their problem solved  and are less interested about knowing the process itself. (Agile, Waterfall or any …

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Beta Testing of Mobile App by Code For Pakistan

Quality Assurance, Self Management, Service Management / By

It was really great to attend Beta Testing Session of a Mobile App by Code For Pakistan. I got invitation from Sidra Jalil (Director Operations at Code for Pakistan). Code For Pakistan Code For Pakistan is a non-profit building a non-partisan civic innovation ecosystem to improve quality of life across Pakistan. They believe that digital …

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ITIL Lesson Learned

Quality Assurance, Self Management, Self Organizing, Service Management / By

Few Definitions and Abbreviations Trend Analysis can be done by Proactive Problem Management Delivery and Support of services is related to Service Transition During balancing service operations and stability, Quality of service is the key to measure Utility means fit for purpose Warranty means fit for use Utility and Warranty are two factors of creating …

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